Mobile AppDesktop

How to Understand Notification Types in CrewBox

Know what each notification means and which tab it lands in so you can triage faster.

Steps

1. Learn the notification types

CrewBox sends these notification types:

TypeWhat triggers itWhere it lands
Task assignedA task is assigned to youAssignment and Tasks
Task unassignedA task is taken off youAssignment and Tasks
Project assignmentYou are assigned to a projectAssignment
@-mention on a projectSomeone mentions you in a project commentMentions
@-mention on a photoSomeone mentions you in a photo commentMentions
@-mention on a documentSomeone mentions you in a document commentMentions
@-mention on a taskSomeone mentions you in a task commentMentions
@-mention on a blueprintSomeone mentions you in a blueprint commentMentions
Media transfer completeA media transfer finishes (with success/failure counts)All

Everything also appears in the All tab — tabs are lenses over one feed, which is why a task assignment shows up in both Assignment and Tasks.

2. Read the row icons

Each row's icon tells you the action at a glance: a person-plus icon for assignments, a person-minus icon for unassignments, an upload icon for media transfers, and comment icons (varying by entity) for mentions. Media notifications also include a small photo thumbnail.

3. Know where clicking takes you

Opening a notification deep-links to its source: photo mentions open the media viewer with the comments panel, document mentions open the document viewer, task notifications open the project's task board, blueprint mentions open the project's blueprints, and media transfers open the destination project. Unresolvable targets fall back to the relevant list page.

Notifications are grouped into Assignment, Tasks, and Mentions.
Notifications are grouped into Assignment, Tasks, and Mentions.