Desktop · Web Console

How to Add a Client in CrewBox

Put the businesses you serve into your workspace so projects can be tied to them.

Steps

1. Open the Clients page

Go to the Clients page from the sidebar and click New Client to open the client modal.

2. Fill in company information

Enter the client's business details:

  • Name (required)
  • Category (required) — pick from your Client Categories, such as Government or Commercial.
  • CRM ID — optional reference to your external CRM.
  • Website — optional.
  • Address (required) — this powers the Google Maps link on the client's card.
The New Client form: company info, category, address, and primary contact.
The New Client form: company info, category, address, and primary contact.

If the category you need doesn't exist yet, add it first on the Client Categories page.

3. Add the primary contact

Fill in the primary contact — all four fields are required:

  • First name
  • Last name
  • Email
  • Phone

4. Save the client

Save the modal. The client appears in the list with an avatar colored by its category, and shows in the Recent tab for its first 30 days.

5. Put the client to work

From the client's card menu you can Assign Projects, Call Client, Email Client, or open the address in Google Maps. Open the client's detail page to add notes and review its projects.