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How to @Mention a Crew Member in CrewBox

Mentions get the right person's attention — they're notified and deep-linked straight to your comment, whether it's on a project, a photo, or a document.

Steps

  1. Start a comment anywhere comments exist: a project's Comments tab, a photo's comments panel, or a document's comments panel.
  2. Type @ — an autocomplete list of your teammates pops up immediately.
  3. Keep typing to narrow the list ("@ma" → Maria, Mark), then tap the name. It drops into your comment as a mention.
  4. Finish the comment and send. You can mention multiple people in one comment — repeat the @ for each.
Mention a crew member picker with a search field and a list of crew

Tap the @ button to open the crew picker, then choose a person to tag them in your comment.

What the Mentioned Person Experiences

  • A notification lands in their Mentions tab (the bell icon) with your name and the context.
  • Tapping it deep-links to the exact spot — the photo opens with the comments panel up, the document opens to its thread, the project opens on Comments. No hunting.
  • Mentions work across languages — your Spanish-speaking crew member gets the notification UI in Spanish.

Mention Etiquette That Keeps Crews Sane

  • Mention the person who needs to act or answer — not the whole roster.
  • Pair the mention with the context surface: mention on the photo of the problem, not in a general project comment pointing at it.
  • If it's really a work item with a deadline, make it a task — assignment beats mention for accountability.

Offline

Mentions queue with their comments — written offline, they post and notify when connectivity returns.