How to Delete Your CrewBox Account

Permanently delete your CrewBox account from inside the app — and clear everything it stored on your phone.

Before You Start

  • Deleting is permanent and can't be undone: your account and everything in it are deleted, and every project, photo, task, and report stored on this phone is erased.
  • You need a connection. Offline, nothing is deleted — CrewBox tells you to check your connection and try again.
  • Photos still waiting in the upload queue are erased with everything else, so let them finish uploading first if you need them.

Steps

  1. Tap the Profile button (top-left of the header) to open your Profile.
  2. Scroll to the bottom and tap Delete Account (the red row).
  3. Read the Delete Account? warning, then type DELETE in the Confirmation field — it's always the English word, whatever language the app is in.
  4. Tap Delete Account. A Deleting your account screen shows while the account is deleted and this phone is cleared.
  5. When you see Account deleted, tap Sign Out. You're back on the login screen.
Bottom of the Profile screen with the red Delete Account row

Scroll to the bottom of Profile and tap Delete Account.

If Something Goes Wrong

  • "No connection, so your account was not deleted" or "We couldn't delete your account" means nothing has changed — your account and data are intact. Fix the connection and try again.
  • Changed your mind? Tap Cancel before confirming; nothing is deleted until you tap Delete Account with DELETE typed in.

Good to Know

  • Just switching phones or handing one back? You don't need to delete anything — Sign Out at the bottom of Profile is enough.
  • Company owners: deleting your own account is different from removing someone from your crew. To stop an invite, see Invite a crew member.